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Employee Assistance Program (EAP) The EAP is a free, confidential, referral and counseling service available to balance the challenges of home, work and contemporary life. You can call 1-800-640-7690 to speak with a counselor - 24 hours a day, and you can also schedule a confidential appointment. Areas the EAP can help you with include: Marital and relationship counseling Child and elder care Alcohol and drug abuse Emotional stress Legal assistance Debt management You may receive up to three counseling sessions per situation. After that, the counselor may refer you to another resource for additional assistance. Most importantly, EAP services are completely confidential.